• Commercial

Released: Nov 22, 2010

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This resource was posted on Nov 22, 2010 and was not modified since.

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Grail LiveChat

An intelligent, efficient, and naturally intuitive chat system. It automatically manages and prioritizes multiple chats for your agents. This patent-pending feature will decrease your total chat time while making your agents more efficient and responsive to your customers.

It can translate chat conversations to and from over 50 different languages in real-time. You type and the customer sees the conversation in their native language.

Customize the look and feel to match your website seamlessly with CSS and HTML templates. Includes powerful analytics and you can connect to it from anywhere, including your smartphone.

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