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Showing 1-23 of 23 Resources

Create your own ticket-based online support helpdesk system.

  • Free
  • Commercial

Virtual automated assistants that can automatically provide answers to common questions from your visitors.

  • $9/mo
  • $99/mo

Chat with your website's visitors using Gmail or any Jabber-based client. You can track your visitors as they navigate through your site, and both initiate conversations and respond to their messages.

  • $15/mo
  • $29/mo
  • $69/mo
  • $149/mo

A remotely hosted help desk. Supports unlimited categories, support tickets, staff accounts, free instant setup, daily backups and a 14-day money back guarantee.

  • $19.95

Customer relation management software that integrates sales with campaigns, leads, sales pipeline, forecasts and more. It includes plugins for Microsoft Outlook and Office, integrated inventory management, an API for third-party integration, role-based security, product customization, and reports and dashboards.

  • Free
  • Commercial

A web-based help desk that features bulletin board style communications, file attachments, email-based ticket submission with support for HTML-only messages, intelligent ticket routing using departments and four tiers, and a customer database for easy tracking of contact info or service options.

  • $9.95/mo

A simple, clean, fast and user-friendly live chat solution. Chat with website visitors, monitor site traffic, and analyze visitors' web activities, including their search engine and keyword usage.

  • Free
  • $29/mo
  • $59/mo
  • $99/mo

Web help desk with a FAQ Builder. Try it live before buying.

  • $9.95/mo

Help desk and customer service solutions in the cloud. This software allows you to manage your incoming email, help desk incidents, reporting and much more. It features an optional self-service and incident logging front-end for your clients. Full reporting on your incidents and requests.

  • $29.95+/mo

A multi-user, web-based helpdesk to organize customer inquiries.

  • $3/mo

Add s powerful, searchable knowledge base to your site in minutes to reduce in-bound customer support.

  • $49+/mo

A comprehensive helpdesk solution that supports live chat, visitor monitoring, ticket and email management, task automation, remote desktop and more.

  • $999
  • $99/mo

An extensive Q&A system you can easily integrate into your existing website or blog. It even allows you to create a new standalone question and answer community. Your visitors are able to ask questions, submit answers, and be recognized for their expertise on any subject.

  • $15/mo
  • $45/mo
  • $200+/mo

A complete webbased Help Desk system to manage all your customer support issues.

  • $9.95/mo

Create surveys, scripts and forms and integrate them with CRM tools Salesforce, Oracle or Sugar CRM.

  • £595/yr
  • £1495/yr
  • £1995/yr

Open source web-based CRM software that includes sales force automation, marketing automation, service and support, collaboration, business analytics, mobile CRM, over-the-air push SyncML synchronization, Outlook integration, a module builder, web services access and a rich AJAX interface.

  • $29+/mo

Voice-enabled help desk tool translates voicemail to text and integrates with all email apps. It allows callers to speak their messages and converts the message to text.

  • $19.95/mo

Prioritize, manage and close support requests that reach your organization. You can build and publish support knowledge bases, analyze and improve the performance of your customer support team, provide customer portals and more.

Initiate chat with your web site visitors. Push images and web pages directly to their desktop. Supports unlimited reps chats.

  • $10

Website feedback analytics that allows you to generate feedback forms for different areas of your site. This data is then analyzed to identify the pain points on your site so that you can increase conversion rates and improve customer service and loyalty.

  • $99/mo
  • $249/mo
  • $499/mo

An interactive FAQ/Knowledgebase system that can be answering your customers' questions in less than an hour. It instantly answers repetitive questions, while forwarding unresolved issues to you by email. The system records all questions asked and gives you detailed usage stats so you know what your customers are asking.

  • $19.95/mo

Add free live support to your site and give unlimited support to your customers.

  • Free

Provide an integrated help desk solution that effectively manages and controls your support traffic. It features an email parser that takes incoming email and creates tickets or marks them as replies to existing tickets. It handles all incoming email from any number of POP accounts. You can filter the route of new emails.

  • $279
  • $9/mo
  • $29/mo
  • $49/mo
Showing 1-23 of 23 Resources