Help desk and customer service solutions in the cloud. This software allows you to manage your incoming email, help desk incidents, reporting and much more. It features an optional self-service and incident logging front-end for your clients. Full reporting on your incidents and requests.
This service provides merchants with enterprise-grade search and merchandising software they can install in minutes. You link your store's data feed to this service and it will provide a searching capability with autocomplete, search reporting, and dynamic navigation.
Provide an integrated help desk solution that effectively manages and controls your support traffic. It features an email parser that takes incoming email and creates tickets or marks them as replies to existing tickets. It handles all incoming email from any number of POP accounts. You can filter the route of new emails.
Customer relation management software that integrates sales with campaigns, leads, sales pipeline, forecasts and more. It includes plugins for Microsoft Outlook and Office, integrated inventory management, an API for third-party integration, role-based security, product customization, and reports and dashboards.
Web-based sales CRM software for the tracking, analysis and forecasting of individual and team sales pipeline and contacts. Built with simplicity at its core, focus is kept on key sales tasks, while eliminating unnecessary ones, helping to ensure buy-in of the entire sales team.
Web-based hotel management that integrates property management, global distribution, bookings and marketing for independent hoteliers, small hotel chains and hotel management companies. It covers online booking, check-in/out, rate management, reservation management, front office, housekeeping and more.
A web based, enterprise class customer support management system designed for B2B technology companies as well as institutions providing internal support. Companies can manage their customer support communications through the channel most comfortable to them - telephone, web, e-mail or chat.
An online CRM application that makes managing customer contacts and sales activities secure and easy. It includes a visual analytics dashboard; workflow notifications for product notifications, invoices and sales approvals; sales tracking; and tools for managing document association, product catalogues and more.
Conduct surveys with ease by creating your survey using a WYSIWYG survey design tool, deploying your survey to your respondents, and fully analyzing the results. It supports drag and drop ordering of questions, more than 20 question types, email and data list management, data exporting, answer randomization and more.
Sales support software to manage your sales pipeline, share contacts, track leads, maintain a sales calendar, share documents and generate sales reports. It includes customization options and an API to integrate it with third-party apps. Mobile access is provided for the iPhone, and it supports messaging and reporting to any cell phone.
A Lean BPM software solution that helps organizations reduce cost and improve employee satisfaction by providing process definition, workflow automation and visibility for areas such as Information Technology, Human Resources, Finance, Sales, Marketing and other types of services.